Last Updated: 01, July 2026
Welcome to Mamalis Naturals. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
1. Acceptance of Terms
By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Products
Mamalis Naturals offers handmade skincare and personal care products. Because our products are handcrafted in small batches using natural ingredients:
- Minor variations in colour, texture, fragrance, or consistency may occur.
- Product images are for illustration purposes only and may differ slightly from the actual product.
- We reserve the right to modify product formulations or packaging without prior notice while maintaining product quality.
3. Product Information
We make every effort to ensure that product descriptions, ingredients, pricing, and images are accurate. However, we do not guarantee that all information is free from errors or omissions.
If you notice incorrect information, please contact us before placing your order.
4. Pricing
- All prices displayed on the website are in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Applicable taxes and shipping charges will be displayed during checkout where applicable.
5. Orders
By placing an order, you agree that:
- All information provided is accurate and complete.
- You are authorised to use the selected payment method.
- Your order is subject to acceptance and availability.
Mamalis Naturals reserves the right to refuse, cancel, or limit any order at its sole discretion, including in cases of suspected fraud, pricing errors, or product unavailability.
6. Payments
We accept secure online payments through the payment methods available at checkout.
Orders will be processed only after successful payment confirmation unless Cash on Delivery (if available) is selected.
7. Shipping & Delivery
- Orders are generally processed within 1–3 business days.
- Delivery timelines are estimates and may vary depending on courier services, weather conditions, public holidays, or unforeseen circumstances.
- Mamalis Naturals is not responsible for delays caused by third-party courier partners.
8. Returns & Refunds
Due to hygiene and safety reasons, opened or used skincare products cannot be returned.
Returns or replacements are accepted only if:
- The product received is damaged.
- Te wrong product was delivered.
- The product has a manufacturing defect.
Any such issue must be reported within 48 hours of delivery along with clear photographs and your order details.
Approved refunds will be processed to the original payment method in accordance with our Refund Policy.
9. Product Usage
Our products are intended for external use only unless specifically stated otherwise.
Customers are advised to:
- Read all instructions before use.
- Perform a patch test before applying any new skincare product.
- Discontinue use if irritation occurs.
- Consult a qualified healthcare professional if pregnant, breastfeeding, or under medical treatment before using any skincare products.
Mamalis Naturals is not liable for allergic reactions, misuse, or improper storage of products.
10. Intellectual Property
All content on this website, including text, images, graphics, logos, branding, product descriptions, and designs, is the property of Mamalis Naturals unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. Limitation of Liability
To the maximum extent permitted by law, Mamalis Naturals shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
12. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.
13. Third-Party Services
Our website may use third-party payment gateways, shipping providers, analytics services, or external links. Mamalis Naturals is not responsible for the policies, content, or practices of these third-party services.
14. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
The latest version will always be available on this page.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website
