Last Updated: 01, July 2026
At Mamalis Naturals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party payment providers)
- Order history
Automatically Collected Information
- IP address
- Browser type and device information
- Operating system
- Website usage data
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to customer enquiries
- Improve our website, products, and services
- Prevent fraud and maintain website security
- Comply with legal obligations
- Send promotional emails or offers (only where you have chosen to receive them)
3. Payment Information
We do not store your debit card, credit card, UPI PIN, or banking credentials.
Payments are processed securely through trusted third-party payment gateways that follow industry security standards.
4. Cookies
Our website uses cookies to:
- Remember your shopping cart
- Improve website performance
- Understand visitor behaviour
- Enhance your browsing experience
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers who help us operate our business, such as:
- Payment gateway providers
- Courier and shipping partners
- Website hosting providers
- Analytics and marketing service providers
These providers receive only the information necessary to perform their services.
6. Data Security
We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal data where legally permitted
- Withdraw consent for marketing communications
- Request information about how your data is used
To exercise these rights, please contact us using the details provided on our website.
8. Marketing Communications
If you subscribe to our newsletter or promotional emails, you may receive updates about new products, offers, and promotions.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us.
9. Third-Party Services
Our website may contain links to third-party websites or use third-party services for payments, shipping, analytics, or social media integration.
We are not responsible for the privacy practices or content of those third-party websites or services. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.
11. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil your orders
- Provide customer support
- Meet legal, tax, accounting, and regulatory requirements
- Resolve disputes and enforce our agreements
When your information is no longer required, it will be securely deleted or anonymised where appropriate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the revised “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the contact details provided on our website.
We will make reasonable efforts to respond to your enquiry promptly.
